RETURNS & EXCHANGES

Hotin-frenchriviera.com now accepts returns for credit back to the original form of payment. Items for return must be returned within 30 days of purchase. If your return arrives after the 30 days of the original order date, your return will be shipped back to your original shipping address.

Hotin French Riviera will accept merchandise only if it is in the original condition, unworn, with original tags and receipt (or gift receipt), and accompanying accessories such as the water wallet and travel pouch, if applicable. For any items returned that are not in this condition, the return will be denied and the merchandise will be returned to you.

We will not accept merchandise that has been worn, used, altered or damaged. If you have a concern regarding an issue with the condition of your purchase, please contact us at simon.nabet@hotin-frenchriviera.com for further information.

Please use the enclosed shipping document and shipping label when making a return. Shipping charges for returns are complimentary.

You may call Fedex for a pickup at 1.800.GoFedEx (1.800.463.3339)

If you choose not to use the enclosed Fedex shipping label, we recommend that you send insured with tracking capabilities as Hotin French Riviera will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled

If you would like to make an online exchange, please return the original item for refund, log into your account and place a new order for the preferred item.



GUARANTEE


The owner of the bathing suit detains a guarantee of five years within the date of purchase.

All our products benefit from the legal guarantee system, provided that they have been used in a normal manner and that the maintenance advice has been followed.

Article L211-4 of the French Consumer Code

The vendor is required to deliver goods that conform to the contract and is accountable for any lack of conformity existing upon delivery.

He is also responsible for any lack of conformity resulting from the packaging, assembly instructions or installation when it has been made liable for this by the contract or this has been carried out under its responsibility.

Article L211-5 of the French Consumer Code

In order to conform to the contract, the goods must:

1 Be suitable for the usage normally expected of similar goods, where applicable:

• correspond to the description provided by the vendor and possess the qualities that the vendor presented to the purchaser in the form of a sample or model;

• present the qualities that a purchaser may legitimately expect in view of the public declarations made by the vendor, the producer or its representative, notably in advertising or labelling;

2 Or present the characteristics defined by common accord between the parties or be suitable for any special usage sought by the purchaser and made known to the vendor, which the latter has accepted.

Article L211-12 of the French Consumer Code

Action resulting from defects in conformity lapses after two years from the date of delivery of the article.

Article 1641 du code civil

The vendor is bound to a guarantee on account of the latent defects of the item sold which render it unfit for the use for which it was intended, or which so impair that use that the purchaser would not have acquired it, or would have paid a lower price for it, had he been aware of them.

Article 1648 subsection 1 of the French Civil Code